Error Handling - Dükkango Integration API

Error Response Format

All errors follow this standard structure:

{
  "status": false,
  "error": "error_code",
  "message": "Detailed error message"
}

Common Error Codes

HTTP Status	Error Code	Description	How to Handle
400	eksik alan	Missing required field	Check request body
401	yetkisiz erişim	Invalid/expired token	Refresh access token
403	URL hatalı	Invalid UUID or unauthorized	Verify resource ID and permissions
404	sipariş bulunamadı	Order not found	Order may have been deleted
404	restoran bulunamadı	Restaurant not found	Check restaurant ID
404	ürün bulunamadı	Food item not found	Check food ID
422	eksik alan	Malformed request	Validate request format
429	çok fazla istek	Rate limit exceeded	Wait 30 seconds before retry
500	Internal server error	Server error	Retry with exponential backoff

Error Handling Strategy

Catch All Errors

Always wrap API calls in try-catch blocks

Parse Error Response

Extract error code and message from response

Handle Specific Errors

Implement specific handling for each error type

Log for Debugging

Log errors with context for troubleshooting

Notify User

Display user-friendly error messages

Implementation Example

class APIError extends Error {
  constructor(status, errorCode, message) {
    super(message);
    this.status = status;
    this.errorCode = errorCode;
    this.name = 'APIError';
  }
}

async function makeApiCall(endpoint, options = {}) {
  try {
    const response = await fetch(endpoint, options);
    const data = await response.json();
    
    if (!data.status) {
      throw new APIError(
        response.status,
        data.error,
        data.message || data.error
      );
    }
    
    return data.data;
    
  } catch (error) {
    // Handle network errors
    if (error instanceof TypeError) {
      throw new APIError(0, 'network_error', 'Unable to connect to API');
    }
    
    throw error;
  }
}

async function handleApiCall(apiFunction) {
  try {
    return await apiFunction();
  } catch (error) {
    if (error instanceof APIError) {
      return handleAPIError(error);
    } else {
      console.error('Unexpected error:', error);
      throw error;
    }
  }
}

function handleAPIError(error) {
  switch (error.status) {
    case 401:
      return handleAuthError(error);
    
    case 403:
      return handleForbiddenError(error);
    
    case 404:
      return handleNotFoundError(error);
    
    case 422:
      return handleValidationError(error);
    
    case 429:
      return handleRateLimitError(error);
    
    case 500:
      return handleServerError(error);
    
    default:
      return handleGenericError(error);
  }
}

Handling Specific Errors

async function handleAuthError(error) {
  console.log('Token expired or invalid');
  
  // 1. Try to refresh token
  try {
    await refreshAccessToken();
    
    // 2. Retry the failed request
    return await retryLastRequest();
    
  } catch (refreshError) {
    // 3. If refresh fails, redirect to login
    redirectToLogin();
    throw new Error('Authentication failed');
  }
}

async function refreshAccessToken() {
  const credentials = getStoredCredentials();
  
  const response = await login(
    credentials.appSecret,
    credentials.restSecret
  );
  
  storeAccessToken(response.access_token);
  return response;
}

function handleForbiddenError(error) {
  if (error.errorCode === 'URL hatalı') {
    // Invalid UUID or resource ID
    console.error('Invalid resource ID');
    notifyUser('The requested resource ID is invalid');
    
    // Log for debugging
    logError('Invalid UUID', {
      endpoint: error.endpoint,
      resourceId: error.resourceId
    });
    
  } else {
    // Insufficient permissions
    console.error('Access denied');
    notifyUser('You do not have permission to access this resource');
  }
}

function handleNotFoundError(error) {
  switch (error.errorCode) {
    case 'sipariş bulunamadı':
      console.log('Order not found');
      notifyUser('Order not found. It may have been canceled.');
      break;
    
    case 'restoran bulunamadı':
      console.log('Restaurant not found');
      notifyUser('Restaurant not found');
      break;
    
    case 'ürün bulunamadı':
      console.log('Food item not found');
      notifyUser('Menu item not found');
      break;
    
    default:
      notifyUser('The requested resource was not found');
  }
}

function handleValidationError(error) {
  console.error('Validation failed:', error.message);
  
  // Extract field name from error message
  const fieldMatch = error.message.match(/(\w+) is required/);
  const fieldName = fieldMatch ? fieldMatch[1] : 'unknown';
  
  // Highlight error in UI
  highlightErrorField(fieldName);
  
  // Show user-friendly message
  notifyUser(`Please provide a valid ${fieldName}`);
  
  // Log for debugging
  logValidationError({
    field: fieldName,
    message: error.message,
    requestData: error.requestData
  });
}

async function handleRateLimitError(error) {
  console.log('Rate limit exceeded');
  
  // Show user message
  notifyUser('Too many requests. Please wait 30 seconds.');
  
  // Wait 30 seconds
  await sleep(30000);
  
  // Retry automatically
  console.log('Retrying request...');
  return await retryLastRequest();
}

function sleep(ms) {
  return new Promise(resolve => setTimeout(resolve, ms));
}

async function handleServerError(error, attempt = 1) {
  const maxRetries = 3;
  
  console.error(`Server error (attempt ${attempt}/${maxRetries})`);
  
  if (attempt >= maxRetries) {
    // Give up after max retries
    notifyUser('Server error. Please try again later.');
    logCriticalError('Server error after max retries', error);
    throw error;
  }
  
  // Exponential backoff: 1s, 2s, 4s
  const delay = 1000 * Math.pow(2, attempt - 1);
  console.log(`Waiting ${delay}ms before retry...`);
  await sleep(delay);
  
  // Retry
  try {
    return await retryLastRequest();
  } catch (retryError) {
    return handleServerError(retryError, attempt + 1);
  }
}

Retry Strategy

class RetryHandler {
  constructor(maxRetries = 3) {
    this.maxRetries = maxRetries;
    this.retryableErrors = [429, 500, 502, 503, 504];
  }
  
  async execute(apiFunction, attempt = 1) {
    try {
      return await apiFunction();
      
    } catch (error) {
      // Check if error is retryable
      if (!this.shouldRetry(error, attempt)) {
        throw error;
      }
      
      // Calculate delay with exponential backoff
      const delay = this.calculateDelay(error, attempt);
      
      console.log(`Retry attempt ${attempt}/${this.maxRetries} in ${delay}ms`);
      await sleep(delay);
      
      // Retry
      return this.execute(apiFunction, attempt + 1);
    }
  }
  
  shouldRetry(error, attempt) {
    if (attempt >= this.maxRetries) {
      return false;
    }
    
    if (error instanceof APIError) {
      return this.retryableErrors.includes(error.status);
    }
    
    // Retry network errors
    return error instanceof TypeError;
  }
  
  calculateDelay(error, attempt) {
    // Rate limit: wait full 30 seconds
    if (error.status === 429) {
      return 30000;
    }
    
    // Exponential backoff for other errors: 1s, 2s, 4s
    return 1000 * Math.pow(2, attempt - 1);
  }
}

// Usage
const retryHandler = new RetryHandler(3);

try {
  const orders = await retryHandler.execute(() => 
    getOrders()
  );
} catch (error) {
  console.error('Failed after retries:', error);
}

Logging Best Practices

class ErrorLogger {
  log(error, context = {}) {
    const logEntry = {
      timestamp: new Date().toISOString(),
      error: {
        name: error.name,
        message: error.message,
        stack: error.stack,
        status: error.status,
        errorCode: error.errorCode
      },
      context: {
        ...context,
        userId: currentUser?.id,
        restaurantId: currentRestaurant?.id,
        endpoint: context.endpoint,
        requestData: context.requestData
      },
      environment: process.env.NODE_ENV,
      version: APP_VERSION
    };
    
    // Log to console
    console.error('API Error:', logEntry);
    
    // Send to error tracking service
    if (errorTracker) {
      errorTracker.captureException(error, logEntry);
    }
    
    // Store locally for debugging
    this.storeLog(logEntry);
  }
  
  storeLog(logEntry) {
    const logs = JSON.parse(localStorage.getItem('errorLogs') || '[]');
    logs.push(logEntry);
    
    // Keep only last 100 errors
    if (logs.length > 100) {
      logs.shift();
    }
    
    localStorage.setItem('errorLogs', JSON.stringify(logs));
  }
  
  getLogs() {
    return JSON.parse(localStorage.getItem('errorLogs') || '[]');
  }
}

const logger = new ErrorLogger();

// Usage
try {
  await apiCall();
} catch (error) {
  logger.log(error, {
    endpoint: '/orders/get-current',
    operation: 'fetch_orders'
  });
}

User-Friendly Messages

Technical vs User Messages

function getUserMessage(error) {
  const messages = {
    401: 'Your session has expired. Please log in again.',
    403: 'You don\'t have permission to perform this action.',
    404: 'The requested item was not found.',
    422: 'Please check your input and try again.',
    429: 'Too many requests. Please wait a moment.',
    500: 'Something went wrong. Please try again later.'
  };
  
  return messages[error.status] || 
         'An unexpected error occurred. Please try again.';
}

Error Notifications

function notifyUser(message, type = 'error') {
  const notification = {
    error: { color: 'red', icon: '❌' },
    warning: { color: 'orange', icon: '⚠️' },
    info: { color: 'blue', icon: 'ℹ️' }
  }[type];
  
  showToast(`${notification.icon} ${message}`, notification.color);
}

Complete Error Handling System

class APIClient {
  constructor() {
    this.retryHandler = new RetryHandler(3);
    this.logger = new ErrorLogger();
  }
  
  async request(endpoint, options = {}) {
    return this.retryHandler.execute(async () => {
      try {
        const response = await fetch(endpoint, {
          ...options,
          headers: {
            'Access-Token': await this.getToken(),
            'Content-Type': 'application/json',
            ...options.headers
          }
        });
        
        const data = await response.json();
        
        if (!data.status) {
          throw new APIError(
            response.status,
            data.error,
            data.message
          );
        }
        
        return data.data;
        
      } catch (error) {
        this.logger.log(error, {
          endpoint,
          method: options.method || 'GET',
          requestData: options.body
        });
        
        throw error;
      }
    });
  }
  
  async getToken() {
    // Token management logic
    return tokenManager.getValidToken();
  }
}

// Usage
const api = new APIClient();

try {
  const orders = await api.request('/orders/get-current');
  processOrders(orders);
} catch (error) {
  const message = getUserMessage(error);
  notifyUser(message);
}

Monitoring & Alerts

Set up monitoring for:

High error rates (> 5%)
Repeated 401 errors (auth issues)
Frequent 429 errors (rate limiting)
500 errors (server issues)
Network timeouts

class ErrorMonitor {
  constructor() {
    this.errorCounts = {};
    this.alertThresholds = {
      401: 3,   // Alert after 3 auth errors
      429: 5,   // Alert after 5 rate limits
      500: 2    // Alert after 2 server errors
    };
  }
  
  recordError(error) {
    const code = error.status;
    this.errorCounts[code] = (this.errorCounts[code] || 0) + 1;
    
    if (this.shouldAlert(code)) {
      this.sendAlert(code, this.errorCounts[code]);
    }
  }
  
  shouldAlert(code) {
    const threshold = this.alertThresholds[code] || 10;
    return this.errorCounts[code] >= threshold;
  }
  
  sendAlert(code, count) {
    console.error(`🚨 ALERT: ${count} errors with code ${code}`);
    // Send to monitoring service
  }
}

Need Help?

Having persistent errors? Contact our support team for assistance.

Guides

​Error Response Format

​Common Error Codes

​Error Handling Strategy

​Implementation Example

​Handling Specific Errors

​Retry Strategy

​Logging Best Practices

​User-Friendly Messages

​Complete Error Handling System

​Monitoring & Alerts